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  1. Privacy Privacy & Information Thank you for visiting the Opal UGG website and reviewing our privacy policy. Opal UGG is committed to safeguarding the privacy of everyone who shops or interacts with us online and in person. Opal UGG is also bound by the national privacy principles set out in the privacy act 1988 (cth). Opal UGG will only collect, use or disclose personal information about you in accordance with that act. Please read the following privacy policy to understand how Opal UGG deals ...
  2. FAQs What if I need to contact someone about my order? Please email us on our Contact Form and quote your order number. Please select the enquiry on the Contact Form and we will follow it up for you. What payments are accepted online? We accept Visa, Mastercard, PayPal or AfterPay. If you have any issues with payment please use our Contact Form to contact us. Do you offer Express Post or Pickup? We offer Australian Post Express Post on checkout. Can I purchase from overseas? ...
  3. 12 Secrets For the Perfect Ugg Boot 12 Secrets for the Perfect UGG Boot Like our boots, the processes we use to make them are tried and true, improved by time and a little extra inventiveness. Developed over more than 40 years, we continue to engineer the methods and equipment we use to get the very best out of the materials and we’ve kept them top secret - until now. THE MOST IMPORTANT SECRET WE HAVE. OUR PRODUCTS ARE AUSTRALIAN MADE AND OWNED. ALL OF OUR SHEEPSKINS ARE TANNED IN AUSTRALIA’S LAST SHEEPSKIN FOOTWEAR TA...
  4. About Us About Us Opal UGG was established in 1981, we have been proudly crafting an Australian icon for 4 decades. Today, we’re the ONLY Australian sheepskin footwear manufacturer with our own tannery right here in Melbourne! We believe customers have the right to know where their products come from. We cut, stitch and glue every pair of sheepskin boot here in Melbourne, Australia. We are proud of our land, our products, and our name! With four generations of rich heritage, embodied by intricate craf...
  5. Contact Us Want to stock us? Wholesale enquiries: Use our Contact Form and select Wholesale Enquires. Online Order Enquiries, Exchanges and Delivery If you have any queries about your online order, including exchange request and delivery queries you can fill out the contact form at with your 5 digit order number: Use our contact form or visit our FAQ page here. Purchasing from Overseas If you would like to purchase from overseas you can now do so at our International website www.sheepskinsdownunde...
  6. Our Story Our Story We established in 1981, we have been proudly crafting an Australian icon for 4 decades. Today, we’re the ONLY Australian sheepskin footwear manufacturer with our own tannery right here in Melbourne! We believe customers have the right to know where their products come from. We cut, stitch and glue every pair of sheepskin boot here in Melbourne, Australia. We are proud of our land, our products, and our name! With over three generation of rich heritage, embodied by intricate craft...
  7. After Pay introducing afterpay – shop now. wear now. pay later. interest-free!* afterpay offers interest-free payment plans for your purchases (limited to $1000), so you can buy and receive what you want today and pay it off in four equal instalments fortnightly. To make a purchase using afterpay you will need: A debit or credit card To be over 18 years of age An Australian residential address To use the service: Add items to your shopping bag and checkout as normal Select afterpay as your payment ...
  8. Roman Tannery Roman Tannery At Opal UGG We have never been afraid of a bit of hard work. So when we couldn’t guarantee the supply of the best quality sheepskin, we didn’t hesitate to take on a new challenge and open a tannery of our very own . Today, we’re the only Aussie sheepskin footwear manufacturer preparing materials in our own tannery in Melbourne, Australia. From the lush pastures of the southern regions of Australia come the purest quality sheepskins. Roman Tannery captures and enhances this uni...
  9. Returns and Exchanges Refunds Please choose your products carefully! - we do offer repair or exchange of incorrect or faulty product at a freight charge depending on the area, as outlined in the ACCC, Consumer Rights & Guarantees if the product received is within our 3 month warranty period. If you receive a product which is not as originally ordered, please contact us on our Contact Form with details of your original purchase including your order confirmation receipt. Please include your order number with th...
  10. Shipping Free Delivery for over $75 or Express Delivery Australia Wide! We sell our Opal UGG branded products within Australia only and offer FREE DELIVERY for over $75 or EXPRESS DELIVERY Australia wide! When ordering please note that we use the Australia Post services. Shipping Times Please allow time for your order to arrive as expressed in Australia Post's terms & conditions. Opal UGG has teamed up with the Australia Post services to provide a sign on delivery post service for all orders...
  11. Product & Care Information Product & Care Information At Opal UGG we care about our products and we care about our customers. We create the best sheepskin boots using the highest quality Australian sheepskins to last you for years to come. Our products are made from 100% Australian Merino sheepskin, this is a natural luxurious material and it needs to be looked after to maintain the look and feel of the sheepskin. Opal UGG care products are specially formulated to nourish and help upkeep the condition of your Opal...
  12. Size Chart - All Size Charts Women's Sizing INDOORSOLES - EVA (cms) OUTDOORSOLES - TPR (cms) OUR SIZE US UK EURO INNER OUTER INNER OUTER Womens 5 5 3 36 22.5 24.7 21.5 25 Womens 6 6 4 37 23.5 25.7 22.5 25.5 Womens 7 7 5 38 24 26.5 23.5 26.5 Womens 8 8 6 39 25 27.3 24.5 28 Womens 9 9 7 40 25.5 28.2 25.5 29 Womens 10 10 8 41 26.5 29 26.5 29.5 Womens 11 11 9 42 27.5 30 27.5 30 Men's Sizing INDOORSOLES - EVA (cms) OUTDOORSOLES - TPR (cms) OUR SIZE US UK EURO INNER ...
  13. Size Chart - Kids Toddler's/Kid's Sizing OUR SIZE US UK EURO OUTER (cm) 5-6 1-2 years 4-5 20-22 17 7-8 2-3 years 6-7 23-24 17.8 9-10 3-4 years 8-9 25-27 19.5 11-12 5-6 years 10-11 28-30 21 13-1 7-8 years 12-13 31-32 22.2 2-3 9-10 years 1-2 33-34 24
  14. Size Chart - Babies Babies Sizing OUR SIZE US UK EURO OUTER (cm) Small 0-6 months 0 Baby 16 9.7 Medium 6-12 months 1 Baby 17 11 Large 1-2 years 2 Baby 18 13 X-Large 2-3 years 3 Baby 19 15 XX-Large 3-4 years 4 Baby 20 18

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